23rd July 2024

AirtelTigo Management Team wishes to inform all customers that the AirtelTigo Money services have been restored across the country. The unfortunate system outage that started in the late hours of 23rd July 2022 was resolved earlier today.

We are aware of the inconvenience this may have caused our valued customers. AirtelTigo extends its gratitude to all its customers and ATMoney agents for their patience whilst our engineering teams worked round the clock to restore the service.
While the service has come up, we are aware that some customers have discrepancies with their balances. AirtelTigo assures all its affected customers that this is a temporary issue, and their correct balances will reflect soon, and no customer will lose any amount of money in the process.

Once again, the Management Team of AirtelTigo apologises for all the inconveniences this disruption has caused to individuals and businesses throughout the country.
For more information, customers are advised to contact our call centre on 100 or reach us through our other customer care channels.

About AirtelTigo

AirtelTigo is a solid, dynamic and innovative brand, providing a wide range of telecommunications services, including mobile voice, data mobile financial services and business connectivity solutions with a subscriber base of 10 million.

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